Time for another diary and for years I have loved their diaries with the little pencils inserted into the spine...
Recently, the pencils have been braking and if you mention this to staff in the store requesting replacement, you'll be surprised when you hear the cost. I'm irritated when the staff see you recoil when told the price but are trained to say "we also sell them by the box" inferring a bulk discount. To me conforming product not up to par...
I wish they'd return to original design: matching blue pencils with the white top, so much more stylish...
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